Our caring culture is fundamental to achieving Pfizer’s purpose to deliver breakthroughs that change patients’ lives^TM. This includes developing innovative medicines and vaccines, encouraging colleague wellbeing, encouraging diversity and excellence in the workplace, supporting our community, and doing what we can to reduce our impact on the environment. Pfizer CARES incorporates four pillars to drive these efforts and support our caring culture.

Patients
Patients are at the centre of our daily work. We seek to listen to, empower and support patients who take our medicines and vaccines. We do this in three key ways: 

• Insights & Immersion – listening to patients and understanding their experience as best we can to respond with empathy and effective solutions where we can.

• Empowering & Equipping – investing in patient organisations and providing information to support clinical conversations that empower patients.

• Support & Service – investing in patient organisations and their services as well as some information and medication delivery services of our own.   

Community
The Pfizer CARES program is supported by the senior leadership team which meets regularly to discuss how Pfizer should best care for patients, colleagues, community, and our environment.

We achieve this by:

• Providing up to four volunteer days per year for colleagues

• A Pfizer CARES Community Collaboration Grant Program

• Team and individual volunteering activities  

• Resources and support available for volunteering and running community events

• Pfizer Global Volunteer Challenge

• Funds raised through colleague donations / fundraising activity

• Community / CSR Nominations / Awards

• Global Health Fellows Opportunity

Colleagues
We care for colleagues with a safe, diverse, and inclusive workplace and we uphold our values of Courage, Excellence, Joy and Equity in how we go about each day. Pfizer cares for its colleagues through a workplace that fosters a sense of community, encourages innovation, and lives and breathes a commitment to health and wellness. 

Pfizer New Zealand has worked consistently to build a creative and thriving culture and workforce. Pfizer’s core value of Equity underpins our commitment to delivering innovative policies and programs that help us create a workplace where colleagues feel they are heard, valued and belong.  
 
We offer a range of Colleague Resource Groups (CRG) that colleagues can participate which help to drive a truly diverse, inclusive, and equitable working environment.  

• Out Pfizer Employee Network (OPEN): The global colleague resource group for Pfizer's lesbian, gay, bisexual, and transgender (LGBT+) colleagues and their straight allies

• Culture and Tradition: Aims to promote a greater understanding of the diverse cultural backgrounds of our colleagues, enhance a cohesive agile working ecosystem

• AccessAbility: Focused on creating support pathways to a creating a disability inclusive workforce.

• Gender Equity Network (GEN): A working group dedicated to addressing pay gap, flexibility and parental leave discussions within Pfizer
   

Environment 
Pfizer has a global commitment to reducing the impact of our manufacturing and commercial activity on our environment. We care for the environment through:

• Recycling initiatives

• Packaging and waste reduction

• Energy reduction initiatives

• Manufacturing efficiencies
   

Partnerships ANZ

Charity of Choice: Pfizer Colleagues choose the main charity we support in both Australia and New Zealand
New Zealand

Pfizer New Zealand's Charity of Choice for 2022 is the Ronald McDonald House Charities (Auckland) – which helps provide a ‘home-away-from-home’, offering families a safe haven to retreat to, after a long day on the ward. Families come to our Houses in Auckland from across New Zealand. We appreciate how important it is for families to escape the clinical world of medicine and take comfort in the familiarity and routine of a home-like environment.

Ronald McDonald House Charities New Zealand (RMHC NZ) was selected by the Pfizer CARES New Zealand Champs and Pfizer support was endorsed by the Country Management Forum. RMHC NZ is an organisation with multiple engagement opportunities for colleagues to support and show they care through volunteer opportunities. Pfizer NZ offers colleagues with a volunteer leave policy of up to four days to spend helping a registered Charity. This opportunity involves cooking dinner for 100 people. Our team will cook, serve dinner, and clean up. The menu and ingredients are all organised, so catering experience is not needed - just a keen, can-do attitude!

RMHC NZ supports families physically, economically, and emotionally during their health care journey. The program helps reduce the stress and financial burden for families when they must travel far from home to access medical care for their child. This fits well with our Pfizer values.
“Volunteers are the backbone of what we do at RMHC New Zealand. We simply couldn’t support families the way we do without the thousands of volunteers who come through our doors, roll up their sleeves and make RMHC New Zealand ‘home-away-from-home’ for the families staying with us.”

For more information visit https://rmhc.org.nz/stay-with-us/auckland-house/. 

To find out more about Pfizer CARES and the work we have done over the past 5 years visit the summary reports on the right-hand side of this page.